STAY
What is the City Tax in Berlin and how much is it?+
The City Tax is an accommodation tax levied on tourists in Berlin. It is used to finance infrastructure measures and to promote tourism in the city. The City Tax in Berlin 7.5% of the accommodation price per person.
Does MOA Berlin offer a laundry service?+
Yes. Laundry service is available Monday to Friday. You can order it directly at the reception.
Are dogs allowed at MOA Berlin?+
Yes, dogs are very welcome with us and may stay overnight in your room with you for a surcharge.
They are also welcome in the house. In our restaurant and bar areas, guests with dogs are happy to take a seat in the rotunda.
What is the cancellation and booking change policy?+
For information about cancellations and booking changes, look for the conditions specified on the booking platform or in the booking/reservation confirmation. If you cannot find suitable information there, please contact our reservations team at stay@moa.de.
Is the hotel accessible?+
Yes, and we also have accessible single and double rooms from 20 m², including rooms that are specially designed for wheelchair users. You can request your room directly by email at
stay@moa.de.
Is mobile working possible at MOA Berlin?+
Yes. Free Wi-Fi is available to you throughout the hotel. You will also find power sockets for charging your devices in the bar and restaurant.
You will find the best conditions for working in our MOA WORK coworking space: height-adjustable desks with a screen, USB-C port and a coffee flat rate included. You can find all the information about the Day Pass on our MOA WORK page.
What are the reception hours?+
Our reception is staffed around the clock. Our team is always available to assist guests with any questions or concerns.
Where can I turn if I have forgotten something in the room?+
Please feel free to contact our reception by phone at +49 30 39 40 43 0 or by email at hello
@moa.de; our reception is available around the clock for you. Please provide your name, the dates of your stay and the room number, and briefly describe the item you have lost. Found items are kept safely with us so that nothing gets lost.
What amenities do the rooms have?+
All rooms feature a comfortable bed, a private bathroom, a desk with a chair, a wardrobe or clothes rack, a flat-screen TV, air conditioning, a telephone, a safe and a hairdryer, as well as a kettle with a selection of coffee and tea. Towels, shampoo and shower gel are also provided for you.
Further amenities vary depending on the room category. You can find all the details on the respective room page.
Is there a minibar and snacks in the room?+
In our rooms, we have provided water for you on your arrival day. For a larger selection of drinks and snacks, you will find vending machines in the corridors on the 2., 3. & Level 4. On the ground floor, Edeka is open Monday to Saturday from 7am to 10pm and is closed on Sundays.
Is it possible to darken the rooms with curtains?+
Yes, our rooms are equipped with curtains that allow for effective darkening.
Check-in & Check-out: When can I check in and by when do I have to check out?Locations near the hotel+
Check-in at MOA Berlin is possible from 3pm on the day of arrival, and check-out is until 12pm. Our reception is staffed 24/7 and is there for you at any time.
Regardless of the check-in and check-out times, you can store your luggage with us free of charge on your arrival and departure day.
For a particularly hassle-free stay, you can also conveniently check in and check out online.
What extra amenities are available for beds and pillows?+
For your sleeping comfort, we offer various pillow types. You can request additional pillows free of charge at the reception. Our duvet covers are also allergy-friendly.
Can I leave my luggage at the hotel before check-in or after check-out?Locations near the hotel+
Yes, you are welcome to leave your luggage at the reception desk. It will be stored securely there until you can check into your room or pick it up later on your departure day.
Can extra beds be added?+
Yes, extra beds are available on request. Write to stay@moa.de
How do I get from MOA Berlin to the Uber Arena and the Olympic Stadium?Locations near the hotel+
You can reach the Olympic Stadium with the U9 and S9 in approx. 35 minutes (incl. approx. 10 minutes walking distance from the S-Bahn station). By taxi or Uber it takes approx. 20 minutes for a distance of around 10 km.
You can reach the Uber Arena in Friedrichshain by U-Bahn and S-Bahn in approx. 45 minutes (incl. approx. 15 minutes walking distance from the S-Bahn station). By taxi or Uber approx. 30 minutes, also around 10 km.
Which ticket do I need for trips to the event venues?Locations near the hotel+
For most trips from MOA Berlin to the event venues mentioned, a ticket for the Berlin AB fare zone is sufficient. This applies to the Olympiastadion, Uber Arena, Waldbühne, Tempodrom and Velodrom.
You can find all tickets and prices on the BVG website.
When is breakfast served?+
Mon to Sat from 6.30am to 10.30am, Sun and on public holidays from 7am to 11am.
A buffet with a live front kitchen awaits you: omelettes, fried eggs and scrambled eggs freshly made to order, plus French toast, a waffle station, freshly squeezed juices and Berlin city honey straight from our MOA Honey Hub. Vegan, vegetarian, lactose-free and gluten-free options are available.
Benefits of direct booking?+
If you book directly via moa.de, you get the best price and better booking conditions, always better than with Booking.com, Expedia, or other booking portals.
Plus, there's the MOA Society: Sign up for free and immediately save 10% on the Daily Rate. Early bird and non-refundable rates get an additional 5% on top. Discover all levels and benefits of
The MOA Society.
Do you recommend arriving by car or by public transport?Locations near the hotel+
Yes, both. For drivers, 440 parking spaces are available in the parking garage directly at the hotel, including 20 EV charging stations. If you arrive by public transport: the U9 (Birkenstraße) is 2 minutes away on foot, and the S-Bahn at Westhafen in 7 minutes. You can reach Berlin Central Station by tram in 10 minutes.
Can I still get back to the hotel after a late concert?Locations near the hotel+
Yes. Travelling back is also possible late in the evening by public transport. Connections run regularly, and depending on the event, more frequently as well. The MOA Berlin can be reached 24/7 and the reception is always staffed.
How far is MOA Berlin from the Olympiastadion?Locations near the hotel+
You can reach the Olympiastadion with the U9 and S9 in approx. 35 minutes (incl. approx. 10 minutes walk from the S-Bahn station).
By taxi or Uber it is approx. 20 minutes for a distance of around 10 km.
Are there group rates for event visitors?Locations near the hotel+
Yes, we offer flexible framework agreements and special conditions for trade fair exhibitors, event organisers, and travel groups.
Requests for room contingents in connection with an event at MOA can be sent to
meet@moa.de. For overnight stays without an event, please send an email to stay@moa.de.
Is breakfast included?Rooms+
Breakfast is included depending on the rate. As a MOA Society member, you receive a MOA 5 Club 10% discount, which you can redeem for the breakfast buffet, in the restaurant or at the bar. Otherwise, our breakfast can be booked as an add-on.
Free cancellation depends on the individual booking conditions. If you have any questions about your booking, write to us at stay@moa.de.
Can I park directly at MOA Berlin?Locations near the hotel+
Yes. MOA Berlin has a parking garage with 440 parking spaces directly at the hotel. The entrance is located at Birkenstraße 21, 10559 Berlin.
Parking costs €3.00 per hour or €25.00 per day. If you book directly with us, you park for €20.00 per day. Payment can be made in cash, by credit card or by debit card.
For electric vehicles, 20 EV charging stations are available on levels P0, P2 and P4, subject to a fee. Please note the maximum entry heights: level P0 up to 2.10 m, levels P1 to P4 up to 1.90 m.
What are the benefits of booking direct?Rooms+
Anyone who books directly via moa.de gets the best price and better booking conditions, always better than on Booking.com, Expedia or other booking portals.
Add to that the MOA Society: sign up for free and immediately save 10% on the Daily Rate. On advance purchase and non-refundable rates, you get an extra 5% on top.
BECOME A MEMBER NOW:
The MOA Society
Where can I find the cancellation policy?+
Your cancellation policy will be displayed during the booking process at moa.de and is included in your booking confirmation. Since the terms can vary depending on the rate, we recommend checking them before booking.
What benefits do I get as a MOA Society Member during my stay?+
If you book directly with us and sign up for the MOA Society free of charge, you benefit from your very first night: 10% off the daily rate, 5% off non-refundable rates, a welcome drink on every arrival and 50% discount on the MOA WORK Day Pass.
The more often you stay with us, the more you get: from 5 nights, a discount in the restaurant and at the bar; from 10 nights, 12% off rooms and parking; from 15 nights, a guaranteed room upgrade, flexible check-in and check-out as well as 15% off the daily rate.
How do I save with the MOA Society when I book direct?Offers+
As a member of the free MOA Society, you save 10% straight away on the daily rate of every direct booking and 5% on non-refundable rates. You also enjoy a welcome drink on every arrival and 50% off the MOA WORK Day Pass.
The more you stay, the more you benefit: from 5 nights, a discount in the restaurant and at the bar; from 10 nights, 12% off your room rate and parking; from 15 nights, 15% off the daily rate, a guaranteed room upgrade and flexible check-in and check-out.
How do I find out about current offers and promotions?Offers+
All the latest news from the hotel, current offers and events can be found in our Community News.
As a MOA Society Member, you get early access to deals, early-bird and last-minute offers, as well as promotions like Black Friday.
Are there cheaper rates for longer stays or early booking?Offers+
Yes. Early-booking rates and offers for longer stays are shown to you directly during booking, subject to availability. You can find all current packages on our offers and packages page.
As a MOA Society Member, you always book at a better rate: 10% from registration, up to 15% in the MOA 15 Club. Become a member now.
Can I book an early check-in or late check-out?+
An early check-in or late check-out is possible subject to availability for an additional charge and can also be requested at short notice at the reception desk. MOA Society members are given priority consideration. If you would like to extend your stay beyond 12pm, please contact our reception team, as room keys no longer work automatically after the regular check-out time.
What room categories are available at MOA Berlin?+
MOA Berlin offers rooms and suites for every style of stay: from compact standard rooms and family rooms for up to four people to the Superior Suite with its own study for business travellers or Deluxe Suites over two floors with a kitchenette. Barrier-reduced rooms are also available.
You can find all categories, amenities and availability in the room overview.
Are there rooms for families and children?+
Yes. MOA Berlin also offers suitable options for a stay with children. Depending on the room category and occupancy, different sleeping arrangements for families are available. Simply provide the number and age of the children travelling with you when booking so that the suitable available rooms are shown to you.
You can find everything about rooms, extras and tips for your family vacation in Berlin on our
family page.
WORK
Can I view the MOA Work co-working area online?+
Of course. Discover MOA WORK before your visit with the interactive 3D tour and take a look at our flexible workstations, offices, and meeting rooms.
What types of workspaces are available at MOA WORK?+
MOA WORK offers various workspace types that flexibly adapt to your needs. These include bright co-working areas, private single offices, phone booths, inspiring team and lounge areas, as well as well-equipped meeting rooms.
How can I become a member of MOA WORK?+
Simply fill out the registration form and choose your preferred membership. If you have any special requests, you are welcome to include them. Within 72 hours you will receive a personalised offer. Alternatively, you are warmly welcome to stop by for a personal consultation. We are here for you Monday to Friday between 9am and 5pm.
Can I have a free trial day at MOA WORK?+
Of course! Simply get in touch with us on site or at work@moa.de to arrange an appointment for your trial day. You can also explore our modern co-working space in Berlin digitally at any time: with our interactive 3D model, you can experience the rooms conveniently from anywhere.
How do I get access to MOA WORK?+
As a member or day pass user, you receive a personalised access card that allows you to open the doors electronically. This means you can use our workspace at any time outside regular opening hours, on public holidays, and at weekends, depending on the rate you have booked. It is important that your card is activated in advance by our staff.
Can I use the MOA WORK co-working space as a hotel guest?+
Yes, as a hotel guest you can even use our MOA WORK co-working area at a reduced price, ideal if you would like to work comfortably during your stay. You can book your access very easily at the reception, spontaneously if you like.
MEET
Which event rooms have natural daylight?Rooms+
Almost all meeting rooms at MOA Berlin have natural daylight. The only exception is the Convention Hall. You can find a full overview of all rooms here.
In which event rooms are there pillars?+
Here is the overview for your planning.
MOA 6 · two pillars, one of them on the outer wall
MOA 9 · three pillars, two of them on the outer wall
MOA 10 · six pillars, four of them on the outer wall
MOA 11 · six pillars, all on the outer wall
MOA 16 · one pillar on the outer wall
MOA 17 · one pillar
MOA 19 · two pillars
MOA 22 · one pillar
MOA 23 · one pillar
When rooms are combined using our flexible partition walls, for example MOA 10 and MOA 11, the number of pillars increases accordingly.
Can events in adjacent rooms be heard?Rooms+
Our „DormaHüppe“ partition walls have a sound insulation of Rw 58 dB. They were specially developed for congress and conference rooms and provide very good acoustic separation of the rooms under normal speech amplification.
Are event technology and technical support available directly on site?+
At MOA Berlin, an experienced in-house production team is available for event technology, lighting, sound and streaming. Everything is handled without external service providers or interfaces, so technology, scheduling and staging are perfectly coordinated. Whether it's a conference, livestream or hybrid event, our experts ensure smooth running and professionally stage every event.
Where is the loading area for trucks?+
The truck loading area is located at Stephanstraße 41, 10559 Berlin, at the rear end of the building. Please use the first loading ramp after the entrance.
How many days before the event and at what times is a delivery possible?+
Delivery is possible as early as five days before the start of the event. The goods receiving department is open Monday to Saturday between 8am and 10pm. Please clarify this in advance with your contact person.
What catering options are available for meetings and events?Catering+
Our kitchen team offers a wide range of catering for your event, from set menus and buffets to snack buffets and coffee breaks, all the way to extras and front-cooking formats. We are happy to accommodate individual requests, allergies and intolerances. We would be glad to share our comprehensive F&B catalogue for events with you on request.
How large are the freight elevators?+
The freight elevators have the following dimensions: 3.50 metres in length, 2.10 metres in height, and 1.60 metres in width. The door is 2.10 metres high and 1.60 metres wide. The load capacity is up to 3,500 kilograms.
Are external caterers allowed?Catering+
External catering is generally not necessary. Our kitchen team prepares everything fresh on site: congress buffets with clear flavour profiles, MOA Urban Stations for large groups, and gala and evening formats from dinner to bar. Regional, sustainable and with food waste actively reduced. All dietary requirements are taken into account, halal-friendly on request.
In exceptional cases, external catering is possible by arrangement.
What is included in the conference package?Catering+
We offer Half Day & Lunch and Full Day & Lunch as conference packages. Included are room rental, basic technology, conference drinks, coffee break(s) and lunch. All included F&B services are marked in orange in the offer. We will gladly provide the current price list upon request.
Does the catering accommodate vegan diets, allergies and intolerances?Catering+
Yes. For your event we put together vegan, vegetarian, gluten-free and lactose-free options, from the buffet to the coffee break. We cater individually for your guests' allergies and intolerances by prior arrangement.
It's best to let us know your requirements right from the planning stage: meet@moa.de.
Who is my contact person for events?+
Yes. You have a dedicated contact person at every stage. From your first inquiry, a coordinated duo of Sales and Convention Sales will guide you through the consultation, site visit, and proposal. Once the contract is signed, your Convention contact takes over all detailed planning and on-site support. To ensure nothing is lost in the transition, both are involved from the very beginning.
How quickly can I receive a quote?+
Within 24 hours on weekdays. With a complete briefing, usually on the same day; a complete quote within 1–3 weekdays.
How many rooms and capacities are there?+
MOA Berlin offers you 40 modular room combinations on 7,500 m² of event space, from a small meeting room to a drive-in Convention Hall with 2,258 m². Almost all meeting rooms have natural daylight. The atrium with its glass dome and 12 metre ceiling height provides a special setting for receptions and evening events. We tailor the seating, room combination, and setup individually to your event.
What technical equipment is included?+
Standard: Full-HD projector, screen, flipchart, wireless microphone (from 50 people) and Wi-Fi. Additional technical equipment can be booked individually; more information is available at MOA PRODUCTION.
Is catering & food service for events offered directly in-house?+
Yes, catering and food service are handled entirely in-house by the MOA EAT team. From coffee breaks to lunch buffets to multi-course evening menus: kitchen, service and coordination from a single source.
Vegan menu options are always available, halal-friendly on request, and allergy-friendly by arrangement.
How quickly can I get an initial quote?Team+
We respond to your initial inquiry within 24 hours (Mon–Fri, 9am–6pm). If you provide us with the date, number of people, and event format right away, you will receive a qualified quote, not a standard auto-reply. During further planning, response times may vary individually depending on the planning horizon and scope.
Are external technical service providers allowed?+
Basically yes, but usually not necessary. The in-house production team at MOA Berlin provides everything your event needs: video, sound, lighting, stage, IT, and livestream. One briefing. Everything from a single source. One invoice.
With the Opera screen (12 m × 4 m), Canon 4K cameras, L-Acoustics sound, and professional lighting technology, any format is possible. If needed, we bring external specialists into the house and coordinate them completely for you.
Are there corporate rates or a corporate programme?Team+
Yes, we offer corporate rates for recurring bookings. Our MOA team will be happy to provide more information at sales@moa.de.
Can I book several rooms or entire areas exclusively (buy-out)?Rooms+
Yes. At MOA Berlin, you can combine individual rooms, use areas exclusively, or book the entire location as a buy-out. You have 40 modular room combinations available across a total event area of 7,500 m². With a full buy-out, everything is available exclusively for your event, including all 336 rooms on request. That makes MOA the first choice for large congresses, annual general meetings, and exclusive large-scale events. Write to us at
meet@moa.de.
What makes the meeting floor on the 3 upper floor special?Rooms+
Our meeting floor on the 3 upper floor comprises rooms MOA 18–25 measuring around 350 m² and can only be booked as an exclusive entire floor. With its own entrance, private bar and rooftop terrace, it offers plenty of privacy and is especially suited to executive meetings, leadership retreats and exclusive workshops. Booking on request.
What catering and conference packages does MOA Berlin offer?+
With us, catering, technology and event planning all come from a single source. We offer Half Day & Lunch or Full Day & Lunch as conference packages. These include room rental, basic technology, conference drinks, coffee break(s) and lunch. In addition, our kitchen team develops individual catering concepts for 25 to 2,000 guests, while our in-house technical team supports everything from A/V technology and LED walls to hybrid and streaming solutions. We are happy to provide the current price list on request.
How much lead time do I need for my event?Team+
Depending on the size and format, we recommend different lead times: boardrooms & workshops 1–4 weeks, conferences with 50–500 guests 4–16 weeks, galas & Christmas parties 3–9 months, and congresses with 500 guests or more ideally 6–12 months.
We are also happy to review short-notice inquiries, so simply get in touch with us directly.
Who takes care of technical equipment, seating and catering?Team+
MOA Berlin takes care of all of this for you. Our in-house production team handles sound, lighting, video and staging. Seating and room setup are taken care of by our own setup crew. Catering comes from our own MOA kitchen.
Everything from a single source.
Can I book room allotments directly with my event?+
Yes, as Berlin's second-largest congress hotel, we have 336 rooms on site. Allotments are reserved in parallel with the event booking and negotiated as a combined package. Benefits: shorter distances for your guests, a single invoice, consistent service.
Does the MOA Berlin team also handle complex large-scale events and international events?Team+
Yes. MOA Berlin is designed for complex events of any size. With 7,500 m² of event space and 40 modular room combinations, it hosts conferences, corporate events and annual general meetings as well as pharmaceutical conventions, international association meetings and elaborate productions.
For international enquiries, two specialised contacts are directly at your side: Anne Geyer for EU & UK and Claudia Buenrostro Mendoza for US & Asia. Both bring experience with compliance requirements, Cvent RFPs and multilingual proposals and support you from the first enquiry through to implementation.
Are there special offers for agencies and business partners?Team+
Yes. For agencies and selected business partners, MOA Berlin offers an agency loyalty package with attractive benefits. To find out which services and terms are currently included and how you can take part, please contact our
Sales Team directly at sales@moa.de.
Which event spaces and capacities does MOA Berlin offer?Rooms+
MOA Berlin offers 40 modular room combinations on 7,500 m² of event space. These include the drive-in Convention Hall with 2,258 m², as well as the Atrium with 600 m² of usable space, 12 metre ceiling height and a glass dome.
You can find a complete overview of all rooms, capacities and floor plans
here.
What event sizes does MOA Berlin Catering serve?Catering+
Our catering is flexibly tailored to your event, from small meetings and workshops to large events with up to 2,000 guests. Depending on the event size and format, we develop the right catering concept, from coffee breaks and lunch to buffets, set menus, and individual food concepts.
Will I have a dedicated point of contact for my event?Team+
Yes. You have a dedicated point of contact at every stage. From the very first enquiry, a coordinated duo of Sales and Convention Sales guides you through consultation, viewing and quotation. After the contract is signed, your Convention contact takes over all detailed planning and on-site support. To ensure nothing is lost in the handover, both are involved from the start.
Which rooms can be combined with each other?Rooms+
MOA Berlin offers 40 modular room combinations on a total event area of 7,500 m². Semi-modular walls allow rooms to be flexibly combined and adapted to the number of attendees, seating layout and schedule of Your event.
Examples: MOA 1–5 for larger conferences and seminars, MOA 15–17 as a lounge & meeting area on Level 2, or the complete meeting floor MOA 18–25 for exclusive events. You can find the full overview
here.
EAT
Where can the menu be found?+
The menu is available digitally. Simply scan the QR code on the tables in the restaurant and bar and conveniently view all dishes and drinks on your smartphone. Alternatively, it can be found on our website or can gladly be provided in printed form upon request.
What are the opening hours of MOA EAT and MOA BAR?+
Our MOA EAT restaurant is open Monday to Saturday from 6pm to 10pm. It is closed on Sundays and public holidays.
The MOA BAR is open Monday to Saturday from 11am to 1am and on Sundays and public holidays from 11am to 11pm.
How much does breakfast cost for external guests?Breakfast+
€25 Adults · €12.50 Children 6–12 yrs · Children up to 5 yrs free. Hot drinks and juice included.
Are there vegetarian, vegan, gluten-free or allergy-friendly options?+
Yes. On our menus, allergens are clearly labelled. Vegan, gluten-free and lactose-free options are available or can be arranged on request.
At our breakfast buffet, we offer, among other things, a vegan station as well as gluten-free alternatives. For events and coffee breaks, we accommodate allergies and intolerances individually after prior arrangement.
Please inform our service team of any such requirements in advance: eat@moa.de.
Are vegan, gluten-free or lactose-free options available at breakfast?Breakfast+
Yes. At our breakfast buffet you will find, among other things, a vegan station as well as gluten-free alternatives. Lactose-free options are available or can be arranged on request.
If you have allergies or special dietary requirements, please let our service team know in advance: eat@moa.de.
How can I buy tickets for the themed brunches, for example the R&B Brunch?
Breakfast+
Our themed brunches, such as the popular R&B Brunch or Drag Brunch, are part of our MOAments event series and require a ticket. Tickets are available exclusively online in advance via Eventbrite. We recommend securing your ticket early, as spaces are limited.
Is breakfast included for me as a hotel guest?Breakfast+
Breakfast is included depending on the rate. As a MOA Society member, you receive a discount starting from the MOA 5 Club 10%, which you can redeem for the breakfast buffet, in the restaurant, or in the bar. Otherwise, our breakfast can be booked as an add-on for €25.
Where can I find the current food and beverage menu?+
All menus are available directly on this page.
Can I also eat or have breakfast at MOA Berlin without staying overnight?Breakfast+
Yes, of course. MOA EAT is there for everyone, whether hotel guest or local. You can also eat with us without staying overnight, visit the MOA BAR, or enjoy our breakfast buffet for €25.00 per person. At the weekend, we recommend making a reservation for breakfast.
Can I organise a private celebration at MOA EAT and book individual catering?+
Yes. Private celebrations and special occasions can also be hosted at MOA EAT. Together we tailor the catering to your occasion: from a reception with finger food to menus and buffets, right through to an individually designed
cake. Send us your wishes at
eat@moa.de.
Of course, children are very welcome here. We have a separate children's menu for our younger guests.
Until when is breakfast served at MOA Berlin?Breakfast+
Breakfast is served Monday to Saturday from 6.30am to 10.30am and on Sundays and public holidays from 7am to 11am.
MOAMENTS
MOAments is our curated event series that takes place monthly at MOA Berlin. The events are the central cultural heart of our Urban Hub and bring together congress, Kiez & culture under one roof. Together with partners and our community, we create experiences centred around culture, exchange, and Berlin vibes.
Where do the events take place?+
All MOAments events take place at MOA Berlin, centrally located in Mitte-Moabit. The exact venue within the building is described in the respective event.
Do I have to be a hotel guest to take part?+
No, our events are open to everyone, whether you are a hotel or conference guest, a co-worker, a neighbour, or an external visitor.
Most MOAments events have no minimum age.
Are the events free of charge?+
That depends on the respective event. Many formats are free of charge, others require a fee. You can find all the information in the respective event description.
How do I register for the MOAment Events?+
Registration is done via Eventbrite or the corresponding link. Simply secure your spot there.
Please check the respective cancellation conditions on Eventbrite, as these may vary depending on the event.
Are food and drinks available on site?+
Yes, depending on the event, we offer drinks and/or snacks. You can find details in the respective event description or
here.
Are the events accessible?+
Our house is designed to be largely barrier-free. If you have special requirements, please feel free to contact us in advance.
Can I just drop by spontaneously?+
This is possible for many events. However, we recommend securing a ticket in advance, as places may be limited.
How do I find out about new events?+
You can find all current events on our
MOAments page, on Rausgegangen and on Eventbrite. It's also worth taking a look at our social media channels and, of course, signing up for our Community Newsletter.
How do I get to MOA Berlin?+
The MOA Berlin is centrally located in Moabit and is easily reachable by public transport: the U9 underground line (Birkenstraße), the Ringbahn S41/S42 (Westhafen) as well as tram and bus (Turmstraße) offer a direct and convenient connection to the MOA Berlin.
Yes, absolutely! Many people come alone, as our events are perfect for meeting new people.
Quiz Night: Do I have to take part in a team?+
No, you can also take part on your own and join a team on site. It's even more fun together, though: come as a team (min. 4 people) and secure your spot at our TEAM UP & DRINK UP!
Panel Talk: Do I need to actively participate or can I just listen?+
You can simply sit back and listen. But if you'd like, you can also join the discussion at any time—that's exactly what the panel talk is for.
MOA Than a Jam: Is It a Concert or More of an Afterwork Event?+
Both: live acts and DJ sets meet a relaxed bar atmosphere.
Theme & RnB Brunches: What is included in the price?+
Included in the price is an extensive brunch buffet with freshly squeezed orange juice, a large selection of juices, water, coffee specialties, a tea & prosecco bar, and the musical programme.
SOCIETY
How much does the MOA Society membership cost?+
Membership is free. No annual fee, no hidden costs, and you save from day one.
How do I level up in the MOA Society?+
You level up automatically based on your booked overnight stays: from 5 nights you reach Level 2, from 10 nights Level 3, and from 15 nights Level 4. All booked nights count, including those from your business trips.
Do my MOA Society benefits remain at higher levels?+
Yes. All the benefits you unlocked at a lower level remain yours at all higher levels. New ones are added. In the MOA 15 Club, you are guaranteed the full package: room upgrade, early check-in and late check-out.
What are Silent Benefits at the MOA Society?+
Little extras that we surprise you with in your room from level 3 onwards, such as: chocolates, water, small surprises. Not bookable, not guaranteed in type, but always there.
How do I sign up for the MOA Society?+
Simply register
here, free of charge and with no minimum stay. From your first direct booking you benefit immediately: 10% off the daily rate, a welcome drink on every arrival, and 50% off the MOA WORK Day Pass.
What is the MOA Society and what benefits do I get with a direct booking?+
The MOA Society is our free benefits programme for direct bookers. From the moment you sign up, you immediately get 10% off the daily rate, 5% off non-refundable rates, a welcome drink on every arrival and 50% off the MOA WORK Day Pass.
With each additional night, you unlock more: from 5 nights there is a discount in the restaurant and at the bar, from 10 nights 12% off the room rate and parking, from 15 nights a guaranteed room upgrade plus flexible check-in and check-out as well as 15% off the daily rate.
JOBS & CAREERS
How much will I earn during my apprenticeship?+
Your fixed salary is based on the collective agreement for apprentices in the Berlin hotel and catering industry and increases with each year of training. You can find the current pay rates directly at the IHK Berlin.
Is the uniform provided during the apprenticeship?+
It depends entirely on your apprenticeship occupation. Depending on the apprenticeship, your uniform or parts of it will be provided, for example chef's clothing.
Where will my vocational school be and do I have to register myself?+
There are various vocational schools, depending on your traineeship profession.
- Trainees in hotel management, the restaurant & event catering profession, and chefs attend the Brillat-Savarin vocational school at the OSZ Gastgewerbe in Berlin-Weißensee.
- Trainees in event management go to OSZ Handel 1 in Berlin-Kreuzberg.
- Office management clerks attend the Friedrich-List-Schule at the OSZ Bürowirtschaft in Berlin-Friedrichshain.
- Trainees in IT specialist professions for system integration learn at the OSZ IMT in Berlin-Britz.
We take care of registering you for vocational school.
In which department do I start?+
The department you start in depends on your apprenticeship occupation and the number of apprentices. You will find out which department is planned for you before your apprenticeship begins.
Do I have to pay for the textbooks myself?+
If your vocational school uses textbooks, you will initially have to pay for them yourself. After successfully passing the probationary period, half of the costs (50% of the total price) will be reimbursed, provided you submit the invoice to the T&C Team.
Who is my contact person during the apprenticeship?+
Every department has at least one trainer who accompanies you. In addition, the
T&C Team supports all apprentices and managers and is available as a neutral point of contact for your questions.
GENERAL
Is there a bicycle rental?+
Yes, we offer a bicycle rental. Discover the city in a fast and convenient way. The bicycles are ideal for short distances or for exploring the area around the hotel. You can find more detailed information on prices, availability and booking
here.
How is MOA Berlin connected to the public transport network?Location+
The Birkenstraße underground station (U9) is 130 metres from the hotel and can be reached on foot in 2 minutes. Westhafen S-Bahn station (S41/S42) can be reached on foot in 7 minutes and connects you to Berlin's Ringbahn network, including a direct connection to BER Airport in around 40 minutes. You can reach Berlin Central Station by taxi or Uber in approx. 10 minutes or with the M10 tram from Turmstraße.
Are there special notices for smokers?Location+
Our hotel is smoke-free. A strict ban on smoking tobacco products and e-cigarettes applies in our rooms. We kindly ask smokers to use the designated smoking area on the parking deck on the 2 floor. Failure to comply will result in the additional cleaning costs being charged.
How are air conditioning and heating controlled?+
The air conditioning and heating in the rooms are controlled automatically and can also be adjusted manually by guests.
What is the height of the parking deck?Location+
The maximum vehicle height in the parking deck is 1.90 metres. You can find more information at
Arrival & Parking.
Where is the reception located?Location+
You will find the reception on the 2 floor.
How far is Hotel MOA Berlin from Berlin-Mitte?+
The hotel is located right in the charming Moabit neighbourhood and is officially part of Berlin-Mitte. You are just a few minutes from the Spree, the Tiergarten, or the heart of the City West and East. The main train station and the government district are also quick to reach by public transport. Perfect for anyone who wants to stay centrally.
Is MOA Berlin well connected to public transport?+
Yes. The U9 (Birkenstraße) is 130 metres from the hotel, reachable on foot in 2 minutes. You can reach the S-Bahn at Westhafen in 7 minutes on foot. You can catch the tram and bus at Turmstraße, around 12 minutes from us. Our parking garage with 440 parking spaces and 20 EV charging stations is located directly at the hotel.
Is the hotel suitable for business trips and conferences?+
Yes, it is very well suited for both. With 7,500 m² of event space with 40 modular room combinations, its co-working space MOA Work and the hybrid set-ups, MOA Berlin is one of the largest and most versatile conference hotels in central Berlin.
Who can I contact if I have any questions?+
If you have any general questions, you can contact us at any time at hello@moa.de
Where is the MOA Berlin located?Location+
The MOA Berlin is located at
Stephanstraße 41, 10559 Berlin, in the heart of Berlin Mitte-Moabit.
Here's how to reach us:
- Birkenstraße underground station (U9) · 130 m · approx. 2 min on foot
- Hauptbahnhof by bus 123 or U9 + tram M10 · approx. 17 min
- Hauptbahnhof by taxi · approx. 10 min
- Charité Campus Virchow-Klinikum · approx. 10 min on foot via the Putlitzbrücke bridge
Contact us for which concern?+
- Hotel | hello@moa.de
- Booking | stay@moa.de
- Events | meet@moa.de
- Press | press@moa.de
Does signing up for the Community Newsletter cost anything?Community+
No. The MOA Community Newsletter is completely free of charge, and you can unsubscribe at any time.
How often are the Community News sent out?Community+
Don't worry, you won't receive any spam! We send out the news once a quarter, unless there is important information or notice at short notice, in which case we send out messages on an exceptional basis.
How do I unsubscribe from the Community News?Community+
With one click, at the very bottom of every email. No form, no follow-up questions.
Can I choose my news topics individually?Community+
Unfortunately not. Our community news is just like us: an all-in-one dynamic space and urban hub that attracts many people every day through its diversity. That also applies to our colourful mix of topics from events, hotel, restaurant, MOAments, and special limited highlights. Stay tuned!
