Does the MOA offer parking facilities?

Yes, we offer parking facilities for our guests. Parking in the hotel's own multi-storey car park is subject to a charge. The current prices are 20,00€ per day or 3,00€ per hour. There are several payment options to choose from, including Cash, credit card and EC card. If you have any problems, you can always contact our reception.

What is the City Tax in Berlin and how much is it?

The City Tax is an overnight tax levied on tourists in Berlin. It is used to finance infrastructure measures and to promote tourism in the city. The City Tax in Berlin 5% of the overnight price per person.

Is there a bicycle or e-scooter rental service?

Yes, in addition to our fleet of bikes, we also offer bike and e-scooter rental. Discover the city in a quick and comfortable way. The bikes and e-scooters are ideal for short trips or to explore the hotel's surroundings. More detailed information on prices, availability and booking can be found at here.

What is the 'Go Green, Skip the Clean' initiative all about?

Sustainability is our top priority. For this reason, we offer to waive the standard daily room cleaning service. For a stay of several days however, we will clean the room after every third night as standard. Of course, we enable the free cleaning option on request and also provide fresh towels at any time. 

How is MOA Berlin connected to the public transport network?

MOA Berlin offers good connections to the public transport network. The Birkenstraße underground station is located only a few minutes' walk from the hotel. From there, there is direct access to the U9 underground line. The S-Bahn station Westhafen is also nearby and offers connection to the S-Bahn line S41 and S42. The tram M10 takes you in 10 minutes from the Turmstraße to Central station.

Does MOA Berlin offer a laundry service?

Yes, at MOA Berlin we offer a practical laundry service for our guests. Our professional team will take care of your laundry so you don't have to worry about anything during your stay. The laundry service can be provided from Monday till Friday be used.

Until when can the check-out at MOA Berlin take place?

The Check-out at MOA Berlin is open until 12:00 noon. If you wish to extend your stay beyond the regular check-out time, please contact our reception in advance. Please note that additional charges apply for late check-out. After 12:00 noon, the room keys will not work.

When can I check in at MOA Berlin?

The Check-in at MOA Berlin is from 15:00. Please note that additional charges apply for earlier check-in. The reception is staffed 24/7.

What extra offers do we have with our beds?

Are dogs allowed in our house?

Yes, dogs are allowed in our hotel for an extra charge. We welcome pets and make sure that they also feel comfortable with us.

What is the cancellation and booking change policy?

For information on the Cancellation and booking changes, look specifically for the conditions that are on the Booking platform were given. If no suitable information can be found there, feel free to contact our Reservations Team.

Is the hotel barrier-free?

Yes, our hotel is designed barrier-freeto ensure a comfortable stay for all guests. On the booking platform there is the possibility barrier-free rooms to inquire.

Are there any special instructions for smokers?

Our hotel is smoke-free. There is an absolute ban on smoking tobacco products and e-cigarettes in our rooms. We ask smokers to leave the to use the designated smoking area on the parking deck on the 2nd floor.. In case of non-observance, the additional cleaning costs will be charged.

When do you have breakfast at MOA Berlin?

Breakfast is served by Monday till Saturday from 6:30 till 10:30 served and Sundays and to Holidays from 7:00 till 11:00 o'clock. With freshly squeezed juice, coffee specialities and a rich breakfast buffet, we ensure the perfect start to the day.

Is mobile working possible with us?

Yes, we offer free wifi for our guests. Power sockets are also available in the bar and restaurant to charge your devices and work on the move.

What are the reception hours?

Our Reception is staffed around the clock. Our team is always available to help guests with any questions or concerns.

Where can you report if you have forgotten something in your room?

Turn to the besten to our receptionYou can find the number on the website. We need your name and room number for verification. We have a Lost & Found box so that nothing gets lost.

What facilities are there in the rooms?

Our rooms are equipped with comfortable beds, a Cupboard or Coat rack, Towels, Shampoo and Shower gel, a Hairdryer/hair dryer, a Television, a Air conditioning, a Phone and a Safe equipped.

Is there a minibar and snacks in the room?

We have water available for you in our rooms. For a larger selection of drinks and snacks, you will find Automats on the corridors of the 2nd/3rd & 4th floors. On the ground floor Edeka Mondays to Saturdays 7:00 - 22:00 open and is closed on Sundays.

How is the air conditioning and heating regulated?

The air conditioning and heating in the rooms is automatic and can also be controlled manually by the guests.

Is it possible to darken the rooms with curtains?

Yes, our rooms are equipped with curtains that provide a effective dimming enable.